January 12

Grow Your Small Business: Updated 2020 Checklist

We’re nearly at the start of a new decade… where does the time go!? Here at Gordon Digital, we’ve set ourselves some ambitious business goals for 2020. Do you also want to grow your small business in the coming year? With laser-focused goals and a few adjustments to the way you manage your workflow, your business will be in shape to tackle a massive year! In this article, we’re give our top tips on how to grow your business in 2020.

Growing your business requires productivity and planning. This includes both the management and marketing fronts of your business. In this article, we’ll provide you with a checklist that’ll help you spend your time and money more efficiently this year. Ready to pave the way to business growth in 2020? Let’s go!

Step One: 2020 Productivity Checklist

As a small business owner, you already know running a small business is hectic. You must wear many hats, and everyone needs you all the time! With good workflow management, you can free up your time and focus on scaling your business.

Get a CRM

Never used a CRM? Start now. The more your business grows, the more clients, areas and projects you’ll be dealing with. A good CRM (Client Relationship Management) software is essential for staying on top of the growing list of tasks. Specifically designed to help businesses stay on task; a CRM stores contacts, correspondence, to-do lists, and essential notes all in one handy system. Best of all, it’s accessible anywhere! We recommend checking out Salesforce or Capsule, but there are plenty of excellent systems out there.

Prioritise Tasks

Once you’ve got your handy CRM up and running, it’s time to prioritise tasks. Complete the worst ones first; leaving the most daunting tasks sitting there at the top of your list is only going to weigh on your mind. Get them out of the way before completing the more creative tasks – you can use them as a reward! Having a clear list of ordered tasks will also put a stop to multitasking – the nemesis of productivity.

Learn to Delegate

This is a big one. Start letting go of the reigns and delegate tasks to your team. If you feel nervous about this one, set up a weekly catch up with team members to check in on progress and offer your thoughts.

Edit Your Workspace

It’s time to streamline. Minimalism is a trend for a reason; declutter your physical space and your mental space will follow. Get yourself down to the essentials and remember to declutter at the end of each workday so you don’t fall back into bad habits. Try injecting plants into your office; studies show humans feel more relaxed and less stressed when they’re around mother nature. If you’re challenged in the keeping-plants-alive department, try a succulent or a Zanzibar Gem (dubbed the can’t-kill-me plant).

Take Time Out

Remember to move around throughout the day. Set a reminder at the end of each hour to get up and stretch, or walk to get a glass of water. Try taking shorter, more regular breaks throughout the day too. Walk down to your local café to grab a coffee or go for a quick walk around the block. You’ll get your blood pumping and your brain will stay concentrated for longer.

Listen to Concentration Playlists

This one may not work for everyone, but we find having a bit of background music helps to keep us on track. There are countless playlists available for streaming on YouTube or Spotify so it doesn’t have to cost a thing.

Step Two: Create Your 2020 Marketing Plan

Here’s the deal: you need smart, strategic marketing to grow your business. That’s why part two of our 2020 business growth checklist focuses on planning your marketing efforts. When you’re hunting for ideas for your 2020 digital marketing plan, you should seriously consider these five elements.

Measurable, accountable, price-conscious, immediate, precisely targeted, controlled, personalised, flexible… Google Ads (previously known as Google AdWords) is a fast, highly trackable and cost-effective way to reach the audiences you want at the time you need them – or, more importantly, when they need you. It’s like jumping the queue at the theme park… if the line was filled with all your competitors. AdWords is the perfect way to get the word out there about your business, generate brand loyalty, drive sales or harness new leads.

Quality SEO Work

If AdWords is the sprint, Search Engine Optimisation (SEO) would be the marathon – and an extremely important marathon at that. It’s the tactic you need to be working on now to ensure you don’t always rely on paid advertising for leads, sales or growth.

Quality SEO work will have your business showing high in searches organically, but you need to put the work in now to improve your rank for later. It’s a slow burn process as your work is controlled by Google’s algorithm. SEO work takes time – if SEO companies tell you they can fix your SEO woes quickly they are either lying or are likely to use black hat practices that will only damage your score long-term. And once your score is damaged, it’s very hard to improve it again.

High-Quality Content

Storytelling is the future of content marketing. Having beautiful visuals is one thing but unless you create a story worthy of your viewers’ time, they’re just going to scroll on by.

At 84.5m, National Geographic has one of the largest followings on Instagram. They show us how influential it can be to connect emotionally with your audience. Not only do they post stunning imagery that causes the viewer to stop and look, but they also provide the story behind the photo, holding the viewers’ attention for longer and prompting them to engage. It’s no longer enough to simply post 4 times a day with perfectly lit and styled pics. Unless you have a story, your follower count will stall.

Creating a Growth-Driven Website

Don’t just rely on your website to continue generating leads for years as it is, technology is constantly updating and so must you:

  • Keep tabs on tech updates, web and SEO standards, Google and Facebook algorithms, etc.
  • Update the look to keep your visitors interested (without going too overboard and confusing your branding).
  • Keep up to date on the best plug-ins to improve user experience.
  • Contact us for a health check so we can complete a detailed website audit.
  • Research and implement relevant and reliable automation techniques, such as live chat/chatbots. Artificial Intelligence is coming forward in leaps and bounds, so start leaning into machine learning.

Re-marketing – Social & Google

If you’re not harnessing the potential of re-marketing, you need to add it to the top of your list of priorities for 2020. Whether it’s using Facebook, Instagram or Google Ads, re-marketing reengages your potential customers who have left your website by using specific messaging that is relevant to them. Don’t lose out on sales and leads because you’re only using cold traffic techniques.

Ready to make 2020 the year of business growth?

The start of the year is a great time to set goals and change any bad work habits that could be chewing away your time. Through a productive and organised workflow, as well as strategic marketing campaigns, your business can make some serious wins over the next 12 months.

Still have questions? Contact us for help on how to get started.

about the author

Jessica Gordon